Hospitals and Health Systems

Helping Hospitals Reduce the Risk of Breaches, Achieve Compliance and Improve Financial Performance


Save your hospital or health system valuable time and resources with HealthPort Release of Information (ROI) and audit management solutions. Standardization, or even centralization, of your hospital ROI processes can help protect your organization. With our state-of-the-art technology and flexible services, your facility will:

  • Reduce risk
  • Improve productivity
  • Enhance patient, staff and requester satisfaction

We help stand-alone hospitals and multihospital systems improve compliance to avoid breaches and financial and reputational harm. Our HIPAA-compliant audit management technology and ROI services can be used individually or in combination to increase cash flow, protect revenue and improve overall financial performance. We also help our customers adhere to new regulations and standards such as Meaningful Use (MU) and various types of audits.

Whether your medical records are paper, fully electronic or a hybrid of the two, we have a solution, which will meet your needs.

Release of Information:

Fully Outsource:
Outsource the entire release of information function to us for a fully compliant, HIPAA-certified, standardized process. HealthPort® staff manages the entire process from receiving the request and providing customer service to fulfillment, invoicing and collecting payment. In addition, our fully outsourced offering increases productivity while your facility enjoys a cost reduction through efficiencies and redirection of FTEs.

ROI Partner: Use your own staff to fulfill medical record requests in conjunction with HealthPort Release of Information technology. HealthPort ROI Partner gives you a secure, compliant solution to help prevent breaches and become a revenue-generating department.

Remote ROI: By gaining secure, remote access to your electronic health record, we can process all medical record requests from our remote processing center in Alpharetta, GA.  This allows you to reallocate space and resources to revenue producing functions and further speeds turnaround time of all requests.

Release of Information for the Business Office: Focus on claims management while still fulfilling requests in a compliant, timely manner.

Audit Management Technology


HealthPort AudaPro®: AudaPro provides the process and technology to streamline audit requests and appeals management and tracking. From MICs to MACs, RAC, Private and more, this tool mitigates the stress related to managing the many audits that negatively affect your revenue.