ROI for the Business Office

Release of Information in the Business Office: An Increasingly Challenging Process

To ensure timely reimbursement, your business office needs to focus on expedient claims submission and billing. Managing requests for records is a complexity and staff burden that removes your team’s focus.

Release of information (ROI) is a costly and time-consuming process consisting of over 32-distinct steps. Overall, the time, labor and costs involved with handling ROI responsibilities continue to soar. Staying compliant and fulfilling requests related to claims submission and billing may be a struggle due to labor shortages and budget cuts. By outsourcing the ROI process to us, your staff can remain focused on filing claims  while we obtain the health information you need.

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