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Release of Information (ROI) on behalf of your clients

There is often a lot on the line. Your clients trust and depend on you. They need you to obtain the information necessary to represent their interests accurately, confidentially, and efficiently.

When you request medical records on behalf of a client, we go to work. HealthPort's Release of Information services team works behind the scene with providers to expedite medical record requests.

Our full range of HIPAA compliant Release of Information services includes:

  • electronic or paper delivery
  • email notification when records have been sent
  • delivery confirmations
  • request tracking and reporting

HealthPortConnect, a one-stop web portal that improves the way you track, view, and pay for your medical record requests. HealthPortConnect's user-friendly interface enhances document tracking, gives you up-to-the-minute updates on requests, and provides efficient turnaround of your requested medical records. Best of all, it saves time and offers a safe and secure, password-protected environment where you can track, view, manage, and pay for your requests.

You and your clients benefit from faster turnaround times, reduced administrative burdens, and improved efficiency. HealthPort also provides consolidated release of information services for patient itemized bills often needed by attorneys to support litigation.
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