Insurance Companies & Government Entities

HIPAA Compliant Release of Information (ROI)

As a provider and administrator of healthcare benefits and services, your customers rely on you to quickly service their medical claims. To process claims efficiently and meet their expectations requires timely, accurate information. HealthPort can help.

When clients request medical records on behalf of a patient, we go to work. HealthPort's Release of  Information services team works behind the scenes with providers to expedite medical record requests.

Our full range of HIPAA compliant Release of Information services includes:

• electronic or paper deliveryof medical records
• email notification when records have been sent
• delivery confirmations
• request tracking and reporting

Our Web Portal, HealthPortConnect, Streamlines Release of Information

HealthPortConnect, a one-stop web portal, will improve the way you track, view, and pay for your medical record requests.  HealthPortConnect's user-friendly interface enhances document tracking, gives you up-to-the-minute updates on requests, and provides efficient turnaround of your requested medical records by avoiding the U.S. Postal Service.  Best of all, it saves time and offers a safe and secure, password-protected environment where you can track, view, manage, and pay for your requests.

With HealthPort Release of Information services, you will significantly reduce the time it takes to receive, review, and distribute critical documents throughout your organization.  You will improve efficiency and customer satisfaction. Rely on us to help your organization to provide accurate medical record information quickly and securely.