Insurance Companies/Government Entities

HIPAA Compliant Release-of-Information (ROI)

As a provider and administrator of healthcare benefits and services, your customers rely on you to quickly service their medical claims. To process claims efficiently and meet their expectations requires timely, accurate information. HealthPort can help.

When clients request medical records on behalf of a patient, we go to work. HealthPort's release-of-information services team works behind the scenes with providers to expedite medical record requests. Our full range of ROI services includes:

• electronic or paper delivery
• email notification when records have been sent
• delivery confirmations
• request tracking and reporting

And, all of these services are HIPAA compliant!

Our Web Portal—HealthPortConnect, Streamlines ROI

In addition, you will benefit from HealthPortConnect—a "one-stop-shop" web portal that improves the way you track, view, and pay for your medical record requests.  HealthPortConnect's user-friendly interface enhances document tracking, gives you up-to-the-minute updates on requests, and provides efficient turnaround of your requested medical records by avoiding the U.S. Postal Service.  Best of all—it saves time and offers a safe and secure, password-protected environment where you can track, view, manage, and pay for your requests.

With HealthPort Release-of-Information (HealthPort ROI) services, you will significantly reduce the time to receive, review, and distribute critical documents throughout your organization.  You will improve efficiency and customer satisfaction. Rely on us to help your organization quickly and securely provide accurate medical record information.