ROI 101 Blog

Rita BowenThe Release of Information 101 blog provides an educational forum on the basics of release of information, the process involved and challenges faced within hospitals and physician or group practices. Authored by Rita Bowen, MA, RHIA, CHPS, SSGA, Past President of the Health Information Management Association (AHIMA) and HealthPort Senior Vice President of HIM and Privacy Officer, Release of Information 101 is an educational resource and will discuss reasons why a solid and compliant release of information process matters to healthcare providers.



About Rita…
Ms. Bowen is a distinguished professional with 20-plus years of experience in the health information management industry. She serves as the Sr. Vice President of HIM and Privacy Officer of HealthPort where she is responsible for acting as an internal customer advocate. Most recently, Ms. Bowen served as the Enterprise Director of HIM Services for Erlanger Health System for 13 years, where she received commendation from the hospital county authority for outstanding leadership. Ms. Bowen is the recipient of Mentor FORE Triumph Award and Distinguished Member of AHIMA’s Quality Management Section. She has served as the AHIMA President and Board Chair in 2010, a member of AHIMA’s Board of Directors (2006-2011), the Council on Certification (2003-2005) and various task groups including CHP exam and AHIMA’s liaison to HIMSS for the CHS exam construction (2002). 

Ms. Bowen is an established speaker on diverse HIM topics and an active author on privacy and legal health records. She served on the CCHIT security and reliability workgroup and as Chair of Regional Committees East-Tennessee HIMSS and co-chair of Tennessee’s e-HIM group. She is an adjunct faculty member of the Chattanooga State HIM program and UT Memphis HIM Master’s program. She also serves on the advisory board for Care Communications based in Chicago, Illinois.

Click here to see all of Rita's upcoming speaking engagements!


  • Growth of Patient Portals Create New ROI Specialist Opportunities

    With the increase of patient portals, release of information (ROI) is at the forefront of meeting high consumer demand for health information. Potential new opportunities lie ahead for ROI Specialists—promoting greater patient engagement and customer satisfaction. 

    Read my full article from AHIMA’s Career Minded newsletter to learn more.

    Full story

    Comments (0)

  • Chasing Data Integrity: What CFOs Need to Know

    Data integrity is critical to ensuring quality of care and accurate payment for services—making it a top priority for the CFO. Because the costs associated with poor data quality can be hidden, accounting for a significant percentage of lost revenue, information governance is a form of risk management that healthcare finance leaders cannot afford to ignore. 

    The CFO plays a pivotal role in promoting data integrity within a healthcare organization. Working collaboratively with HIM professionals to create an enterprisewide data strategy supports the business value of quality data: high-quality care, comprehensive research, positive patient outcomes, proper payment, strategic decision-making, and more. 

    Read our complete article from hfm magazine to discover the essential elements of an information governance program, along with four strategies for achieving data integrity. 

    Read the full article...


    Full story

    Comments (0)

  • Pave the way for data governance and integrity in the New Year

    Data is healthcare’s greatest asset, and HIM professionals are—and always will be—the stewards of that data. Now is the time to embrace that role as advocates for data governance, one of AHIMA’s top five strategic initiatives for 2014-2017. 

    To do so means threading HIM core principles of data integrity through the entire organization as the industry migrates to an electronic environment and makes the shift to ICD-10. Effective strategies are needed to promote data governance—a data dictionary and data map, policies to address amendments and copy-and-paste documentation, and more. 

    Opportunities abound for HIM professionals to showcase their knowledge in new and emerging roles as they become key industry resources for ensuring the integrity of healthcare data. Read about a few of them in my recent article in ADVANCE for Health Information Professionals. 

    Read more...


    Full story

    Comments (0)

  • Rita's HIMSS 2014 interview

    At HIMSS 2014, Rita Bowen participated in an interview with HITECH Answers with other C-level executives. Rita discussed the importance of data integrity in breach prevention.

    Click here to hear Rita's interview.

    Full story

    Comments (0)

  • Going Forward with HIPAA Omnibus

    With the arrival of the HIPAA Omnibus Rule in early 2013, audits are on the horizon and a penalty structure has been outlined. In the Bloomberg BNA: Health IT Law and Industry Report, Rita Bowen discusses the three key issues that covered entities (CEs) and their business associates (BAs) must continue to manage and monitor in 2014.

    Bloomberg BNA Article- Going Forward with HIPAA Omnibus- Rita Bowen

    Full story

    Comments (0)

  • Omnibus Compliance Requires Multiple Departments

    Now is the time for IT departments to shift focus away from implementing software and managing hardware and toward enterprise-wide information management. HIM professionals are IT's strongest allies in launching any type of data governance initiative. Collaboration ensures data quality and integrity are protected so that information is always "fit for use."

    IT departments must work together with HIM counterparts to satisfy new patient access requirements of HIPAA Omnibus. Similar to Stage 1 and Stage 2 Meaningful Use criteria, CEs are required to provide copies of electronic records to patients in a format that is requested (provided the organization has the technology to comply with that request). It is up to each facility as to how this rule will be met (CD, USB, encrypted email, etc.). IT and HIM must discuss how to respond to these requests.

    Read more...

    Full story

    Comments (0)

  • Coping with Omnibus Rule Changes for HIM

    Practical Changes in HIM Practice

    Understanding HIPAA compliance just keeps getting more complicated for HIM professionals. Changes to the HIPAA rules announced in January 2013 were meant to simplify and streamline patient access to information. In reality, it added layers of complexity for release of information (ROI) processing. The new rules are already in effect, and penalties for non-compliance commence on September 23, 2013. 

    The time is now for HIM professionals and their information technology (IT) peers to shore-up processes and procedures. New patient rights mean new provider restrictions, IT system demands and workflow requirements.

    Continue reading...

    Full story

    Comments (0)

  • Breach Risk Assessment: No Harm, No Foul?

    The U.S. Department of Health and Human Services' recent HIPAA Omnibus clarifies many of the gray areas that lingered from the HITECH Act. It provides guidance in performing a breach risk assessment in instances when data is compromised. 

    Fact is, in the not-so-distant past, many covered entities and business associates experienced breaches of private health information (PHI) and failed to act. They failed not only to inform the patients of the breaches, but they also failed to document why they didn't report the breach. If the HIPAA Omnibus works as designed, this sort of negligence will no longer be tolerated. Learn more on the latest trends and best practices when dealing with health information compliance.

    Read more

    Full story

    Comments (0)

  • Breach Notification Triggers Receive Update

    Rita Bowen was recently quoted in a Journal of AHIMA article discussing far-reaching changes in the HIPAA Rule with Bas, including financial incentives for compliance.

    Click here for the article.

    Full story

    Comments (0)

  • Rita Bowen's interview at HIMSS 2013 with EMR and HIPAA

    Rita Bowen kept the HealthPort booth buzzing at this year's HIMSS conference during her interview with EMR and HIPAA. Rita discussed the new HIPAA Omnibus Rule and how Bas will now share compliance accountability with Ces. 

    Click here to read the full article.

    Full story

    Comments (0)

  1. 1
  2. 2
  3. 3
  4. Next page

Industry Topics

Submit your email address below to subscribe to our blogs.