Technology

HealthPort’s Best in Class Technology: An Ongoing Commitment to Innovation

As the authority on the compliant exchange of protected health information (PHI), HealthPort is leading the way to innovation and technological advancement in the health information management industry.

HealthPort’s state-of-the-art, HIPAA-compliant technology accommodates the growing needs of our customers and meets evolving regulatory requirements. It also delivers flexible, secure and scalable solutions for our customers’ needs with the following features and benefits:

  • The capacity to handle large and ever-increasing volumes of requests; HealthPort can accommodate the secure delivery of over 6 million electronic requests per year and over 68,000 record requests daily
  • A comprehensive logging tool for accurate reporting of all disclosures system wide to meet strict HITECH requirements
  • Real-time request status for superior customer service interactions
  • Seamless EHR integration
  • Rapid eDelivery to fulfill a core requirement of Meaningful Use
  • Automation of the fulfillment process through our centralized distribution center
  • A digital health information portal that automates and speeds the capture, processing, access and distribution of medical record requests and fulfillment
  • End-to-end electronic connectivity for secure and expedient delivery of protected health information
  • In-house IT development staff that quickly responds to industry changes and customer feedback
  • A full disaster recovery process in place for all systems to ensure business continuity
  • Electronic delivery functionality to meet HITECH requirements
  • “Best in class” IT system security initiatives that includes SSAE 16 Type 1 examination, penetration testing and a full disaster recovery process to ensure business continuity

Our suite of healthcare information technology tools and products include:

Release of Information: HealthPort Release of Information technology is the most advanced, compliant and affordable in the industry. Our solutions provide seamless EHR integration, HIPAA compliance and superior service.

Audit Management: Our comprehensive audit management tool, AudaPro™, combined with HealthPort Release of Information technology to process medical record requests with audit tracking and appeals management functionality to offer a flexible, yet comprehensive, audit solution.

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