Banner Image


Release of Information

The release of information process can be very time-consuming, paper-intensive, and highly HIPAA regulated. We simplify the release of personal health information by making the management and tracking of medical record requests automated, secure, cost-effective and electronic so healthcare staff can focus on what matters most–optimal patient care and satisfaction.

Our professional, HIPAA-certified staff coupled with our state of the art technology provide our clients, including healthcare facilities experiencing a shortage of personnel, and third-party requesters with improved efficiencies, enhanced confidentiality, superior quality, decreased turnaround time, electronic delivery functionality and unsurpassed HIPAA compliance.

Release of Information Innovation

As the pioneers of release of information, for over 30 years we have been committed to providing healthcare facilities across the nation with a superior solution that combines knowledge, technology and service.  From our online request tracking and reporting tools, to our automated claims attachment processing and requester portal, our release of information technology is the most advanced, secure, and cost-effective in the industry.

Over 7,000 hospitals of various sizes and multi-location clinics utilize HealthPort Release of Information (HealthPort ROI) technology, services, or both. You can outsource the entire function or just a few tasks. It's your choice—your solution:

  • Outsource the entire release of information function.
  • Partially outsource steps of the release of information process such as distribution, invoicing, and collections.
  • Use your own staff to fulfill medical record requests in conjunction with our release of information technology.

Increased Customer Satisfaction HealthPort ROI eDelivery

Convenient, secure, easily accessible and environmentally friendly, the eDelivery functionality of HealthPort ROI provides an increased level of HIPAA compliant service.  As part of our strong commitment to ensuring that our products meet HIPAA compliant standards, with eDelivery, Patients can request that copies of their medical records be provided to them, or someone else on their behalf, in an electronic format. HealthPort eDelivery allows providers to easily accommodate the efficient delivery of medical record requests electronically.

Use HealthPort Release of Information alone or in conjunction with any of our solutions, services or technology.

Learn more ...




Turnaround time has decreased significantly - sometimes our requests are delivered in less than 24 hours! The entire transition was so easy, and I'm no longer getting phone calls and complaints.

 

Christine Steigerwald
Banner Health
Phoenix, AZ



© 2010. All Rights Reserved. HealthPort. | Terms & Conditions | Site Map | Admin