Release of Information

Quick turnaround, security, and accuracy in release of information

HealthPort is the leader in release of information with over 30 years of experience. We are committed to providing you with a superior solution through knowledge, technology, and service. From our online request tracking and reporting tools, to automated claims attachment processing and requester portal, HealthPort offers the most advanced, secure, and cost-effective release of information technology and services, HealthPort Release of Information (HealthPort ROI) .

• Advanced release of information technology and proven backend processes.
• Electronically receives health records and manages all of the back-office functions.
• Printing, distributing, invoicing, and collections are performed by HealthPort.   

Our state-of-the-art technology offers:

• Request tracking and reporting—check request status through an online portal.
• EMR interface—eliminate manual steps between your EMR and the ROI process.
• Record and track all disclosures.
• Electronic delivery—receive information electronically within 24 hours of request.
• Email notification—alerts you when information has been mailed.
• We offer proven technology that reduces the time and paper requirements of release of information.
• Flexible service options use your staff or ours

We provide the services to augment your staff or serve as your release of information staff. Our flexible cost-effective approach puts you in the driver's seat:

• On-site management of the entire release-of-information process using HealthPort staff.
• Keep your ROI staff informed and current with on-site training and education.
• Use your staff with our technology.
• We help ensure client satisfaction by providing access to our regional and local operations managers and toll-free support line.

Whether you completely outsource the entire release of information function, or combine our offerings with your in-house capabilities, there are savings to be realized. 

• Automating outsourced printing, page counting, invoicing, mailing, and collections functions reduce your administrative costs.
• Optimize your use of staff resources for greater efficiency and productivity.
• Reduce and/or control costs for toner, paper, and copier maintenance.
• Decrease bad debt and reduce days in AR through our collection team.  
• Increased flexibility gives you greater control of processes and expenses.    

Return to Top