Healthcare Consulting Services

The goals of our consulting services are to reduce clients' health information management backlogs and downtime. Simultaneously, we work together to resolve problems, continuously improve processes, and promote long-term success for your organization.

To achieve these goals, we've coupled multiple staffing options with flexible pricing to meet any budgetary constraint. You retain control over how our services are delivered: remote or on-site, your technology or ours, interim or long-term commitments-the choice is yours. We provide customized solutions for facilities of every size.

Our menu of services addresses health information and revenue cycle issues:

Coding

Healthcare organizations across the nation struggle with recruiting and retaining qualified, experienced clinical coders. When coder positions remain vacant, backlogs occur and revenue is severely delayed, and organizations struggle to ensure that coding is accurate and complete.

Utilizing HealthPort for your coding needs helps:

• Fulfill anticipated coding needs
• Supplement your staff
• Serve as a longer-term departmental solution

Auditing

Meeting revenue goals and ensuring regulatory compliance involves partnering with expert third party auditing organizations to ensure nothing is overlooked.  For decades, HealthPort has helped numerous healthcare organizations validate current operations and improve incorrect practices through experienced analysis, assessment, and recommendation.

HealthPort's auditing team provides:

• APC & DRG validation
• Case mix index analysis
• Review of evaluation and management assignment
• Compliance including applicable laws, regulations, policies, and practice standards
• Documentation including clinical specificity, severity of illness, revenue optimization, quality outcomes, and pay for performance
• Charge to code reconciliation  

Management and Consulting

HealthPort's credentialed, expert staff can manage a wide variety of consulting projects from complete health information management department administration to JCAHO survey preparation. With over 30 years of experience behind our name, HealthPort is a comprehensive provider of health information management and revenue cycle services.

Our staff is capable of handling an assortment of assignments including:

• Interim departmental management
• Departmental outsourcing
• Operations assessments
• JCAHO surveys preparation
• Electronic health record transition planning
• Process improvement and re-engineering

Education

The key to successful clinical coding is complete, accurate, and timely clinical documentation. Through expert clinical documentation improvement, coder mentoring, and comprehensive compliance services, HealthPort provides the educational content that healthcare organizations need to improve coding performance.

HealthPort education services address the following areas of importance:

• Clinical documentation improvement
• Coding and compliance update
• Reimbursement systems
• Mentoring and training for physicians, coders and more

Cancer Registry

HealthPort keeps cancer databases up-to-date and registry commitments met with outsourced certified tumor registry consultants. On-site or remote, HealthPort can complete and submit abstract information accurately, completely, and on time!

Our key areas of expertise in Cancer Registry include:

• Concurrent and backlog abstracting
• Program assessment and consulting
• Case finding and follow-up
• Complete program outsourcing
• ACoS survey preparation
• Tumor board and cancer committee support

Revenue Cycle Management

Denied and pended claims can represent millions of dollars in healthcare organizations' accounts receivables. When reimbursements are delayed, cash flow stops. HealthPort's chargemaster, denials management, and pended claims experts are here to help.

We will carefully analyze every step of your revenue cycle, finding new and proven methods to help your organization reach peak financial performance. And beyond analysis, HealthPort can completely manage these functions for you. The result--greater efficiency, more streamlined processes, and faster reimbursement.

Maintain healthy cash flow through:

• Chargemaster cleanup and management
• Denials management
• Pended claims management
• DNFB management
• Payer contract auditing and review

Clinical Data Management

Pay for performance, JCAHO quality measures, and healthcare research—just a few downstream processes that demand clean, correct, and timely data. When healthcare organizations lack quality data, retrospective reporting suffers.

Let HealthPort improve your existing data collection and enhance your reporting compliance through:

• Clinical data collection
• Litigation support
• Quality measures
• Physician Quality Reporting Initiative (PQRI)
• MPI clean-up services

If your organization needs assistance in any of these areas, we urge you to contact us. Let us share with you how we've assisted similar organizations address their need for specialized expertise.

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